Week 5; Post 2

I think for the most part I am thinking about what the other person is saying when they are talking. I would say I do concentrate on what the other person is saying. However, if the subject is a heated topic or I feel defensive I think of how I am going to respond rather than on what they are saying. Being a good listener is an important skill to have for an effective communicator. Listening is step 3 of the S-TLC system. This step requires the individual to listen before saying anything. The book goes on to explain that listing to what the other person is saying is just as important as what we say in conflict. This is an essential step in the system. How can we really know how to respond to something if we don't know what exactly was said? I think after listening to someone talk to me I could write down most of what was being said. But I do think I could work on my listening skills during conflict.