Saturday, February 18, 2012

Week 4; Post 1

The fractionation technique can help to solve conflict by breaking the problem down into smaller issues. As an example for the use of this technique I will use a hoarder that has someone come into their home in order to clear things out. The hoarder may be overwhelmed by the thought of getting rid of so many things all at once, but breaking it down by room or sections may make the task seem less stressful to them.  Another technique is framing in which the mediator uses neutral language in posing questions. I have used this technique when helping a co-worker with an issue she was having. I was very careful not to pass judgment on her or the person she was in a conflict with. Reframing is another technique where the mediator will rephrase negative comments in a more neutral language. This method could be helpful for a a person who works with children that are having a conflict and saying negative things to and about each other.  Lastly, there is the common ground technique. Establishing a common ground between the parties can be helpful to reaching a common agreement. This would be a good technique to use when mediating a conflict between neighbors. By establishing common goals and expectations the neighbors may begin to look at the conflict differently. 

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